Terms and conditions
This document is an electronic record in terms of information technology act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the information technology act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The commercial/contractual terms include (but not limited to) price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to product(s) and services, etc., over which we have complete control and same may be the subject to change.
your use of a tanumon website “www.tanumon.com” (hereinafter referred to as "tanumon") and services and tools are governed by the following terms and conditions:
If you transact on tanumon, you shall be subject to the policies that are applicable to the website for such transaction.
If you use tanumon, you shall be responsible for maintaining the confidentiality of your user id and password and you shall be responsible for all activities that occur under your user id and password.
You agree to use the services provided by tanumon, its affiliates, consultants and contracted companies, for lawful purposes only. The company may assign any or all of its rights under these terms to its affiliates without consent of the user.
When you use the website or send emails or other data, information or communication to tanumon, you agree and understand that you are communicating with tanumon through electronic records and you consent to receive communications via electronic records from tanumon periodically and as and when required. Tanumon may communicate with you by email or by such other mode of communication, electronic or otherwise.
Contents Posted on Site:
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such content, contained on the tanumon.com is owned, controlled or licensed by or to tanumon.com, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
While availing any of the payment method(s) offered, tanumon.com will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
Lack of authorization for any transaction(s), or
Exceeding the preset limit mutually agreed by you and between your "bank(s)", or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reason(s).
All payments made against the purchases/services on tanumon.com by you shall be compulsorily in US Dollar. Tanumon.com does not accept any other form of currency with respect to the purchases made on tanumon.com.
Payment gateway takes 24 to 48 hours to confirm the payment to check for fraudulent transactions. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with tanumon.com. Usually all orders are processed and shipped within 2 working days (excluding saturday & sunday), once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product.
Breach of Conduct:
Without limiting other remedies, tanumon.com may limit your activity, immediately remove your information, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership or refuse to provide you with access to the tanumon.com website in following events, but not limited to:
If tanumon.com is unable to verify or authenticate any information you provide; or
If it is believed that your actions may cause legal liability for you, other users or tanumon.com.
Risk of Loss:
All items purchased from tanumon.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Tanumon.com makes every effort to present accurate and timely information regarding the products we have for sale. However, tanumon.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free; it is possible that discrepancies or inaccuracies may arise if tanumon.com receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please inform us at firstname.lastname@example.org
Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. Tanumon.com will try to be accurate, however if you come across any difference in pricing on the tanumon.com website pre and post orders, we request you to contact us within 48 (forty eight) hours of placing your order. Tanumon.com shall then refund the difference amount within 7-25 working days of intimation. The mode of refund will be the same as at the time of placing the order. If tanumon.com comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order. Check your bank statement thoroughly to make sure that you have received your refund amount.
Delivery of Products:
Tanumon.com shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of natural calamity or any cause that is beyond the control of tanumon.com.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verification's or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card account.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the user placing the order.
Cancellation of Order:
Tanumon.com reserves the right to cancel any order without any explanation for doing so, under situation where tanumon.com is not able to meet the requirement of the order placed or order so placed or cancelled does not comply with the tanumon.com policy or for any other reason. However, tanumon.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
In case we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
Limitation of Liability:
In no event shall tanumon.com be liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if tanumon.com has been informed in advance of the possibility of such damages.
In no event shall tanumon.com or any of its sources be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.
Information on the tanumon.com website may not be copied, altered or reproduced without the express written consent of tanumon.com and its affiliates.
The amount would be refunded within 7-25 working days (excluding Saturday and Sunday) from the date of cancellation. Please check your bank statement thoroughly to make sure that you have received your refund amount.
For outright cancellations by you: if you cancel your order before your product passed to warehouse/shipped, we will refund the entire amount.
If the cancellation is after your product has shipped, you can do one of the following: if your product has shipped but has not yet been delivered, contact customer support and inform them of the same.
No refunds in case of stitched or customized or tailored items.
Tanumon.com may terminate this agreement and these terms and conditions and / or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which tanumon.com and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this user agreement and these terms and conditions, all rights granted to you will terminate and revert to tanumon.com and its third party providers or distributors, as applicable.
When ordering goods from tanumon.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from tanumon.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. In case you do not pay import duties & taxes levied by your respective country, your product will be seized by your country, as per their laws & rules. No refund can be done in these cases.